We are now TelstraClear Accredited dealers.
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Remote monitoring, repairs and installation to keep your IT system running smoothly
The Remote IT Service Plan does exactly what its title suggests... it provides remote, online or phone support for your computer and IT systems.
Remote support eliminates travel times, ensuring there is somebody working for you when needed, without interruption to your workplace.
Prompt IT support at a regular price
Many of the issues and problems that arise with your computer can be remedied promptly over the phone or online, but when you do need direct assisstance, it will happen within four hours.*
All this is brought to you for a predictable, fixed monthly fee.
Don't ever lose important digital information!
When the data on your computers is a vital to keeping your business running smoothly, it should always be backed up!
Let us give you the peace of mind of having your data safe in an off-site back up system. Your data will back itself up automatically and regularly to a secure datastore in Tauranga.
Ticketing systems to streamline your business
An incident ticket system is a piece of computer software that manages the list of issues you have had with your computer system. With a ticketing system, if you encounter any problems with your computer, allerting us is quick and simple.
All it takes is raising a ticket for us to attend to and we will get in contact to remedy the problem.
Online monitoring of your computer systems
By monitoring your computers, problems can be often be detected and remedied before they become a bigger issue. This is a service you can have included with any of our IT support plans.
Call outs for on-site IT support
Call outs and on-site support are not covered by the Remote IT Support monthly fee and will be charged by the hour.
If you think that you are likely need regular on-site support, the Intemediary IT Support Plan or Comprehensive IT Support Plan may be best suited to you.
Contact us if you need...
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Get a free quote for IT support...Fill out the form and we will call you within four hours* to discuss your needs. Please check the box if you want to receive a free network security audit worth $600!
Client testimonials
Like to talk with our happy customers? Contact us and we will put you in touch with them. Read our testimonials
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